Privacy and Compliance

GDPR

• ★ GDPR for EU subjects and vendors
• Security, Privacy and Architecture of MailRoute, Inc. and its Affiliates
• GDPR FAQs – EU Customer Privacy Notice
• Data Processing Addendum
• Subject Access Request
• Infrastructure and Sub-processors for MailRoute, Inc. and its Affiliates

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ITAR & HIPAA

• HIPAA Compliance
• ITAR (International Traffic in Arms Regulations)
• ITAR Compliance FAQ's

Customer Communications

Announcements

• System Status
• Mail Delivery during Hurricane Florence
• "How did they get my password?"
• User Interface Upgrades scheduled 8pm-12am 2018 April 19
• Upgrades to Features & Functions 2018 April 19
• User Interface Upgrade Scheduled - Wednesday, December 6, 8-12 pm PST

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Archive Announcements

• Delivery Delay

Industry News

• Google and 3rd-party developers read your email
• Outbound Email Blocked by SpamCannibal DNSBL
• Ransomware Protection by MailRoute
• What is the point of Spam? -The Economist
• Fire Eye partners concerned after founder resigns from board
• Intel spins off McAfee; MX Logic EOL

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MailRoute News and Updates

• Office 365 Outbound - December 5, 2018

Prospective Customers

• Who We Are, What We Do: MailRoute's Story
• Reasons to Outsource Email Handling and Protection

Tips & Tricks

• Subscribe to MailRoute's Help Desk
• Creating a Login with MailRoute

Getting Started

Admin Guides

• ★ Overview for Admins
• Configuring SAML2/SSO with OKTA
• SAML2
• Domain Reporting
• Distribution Lists Setup Options
• Quarantine Notifications by Domain (Spam Digest Email)

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Changing MX Records

• ★ Google Apps
• MediaTemple
• 123-reg.co.uk
• 1and1.com
• cPanel
• DirectAdmin.com

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Configuring Outbound Service

• Configuring o365 Outbound
• Configuring SmartHost using cPanel/Exim
• Exchange 2003 - Configuring SmartHost or Outbound Service
• Exchange 2007 & 2010 - Configuring SmartHost or Outbound Service
• Kerio Connect - Configuring SmartHost or Outbound Service
• Outbound Email Quotas

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Configuring Third-Party Services

• Configuring Office 365 to Use MailRoute

Continuity: 24/7 Mailbox

• ★ Continuity and Archiving Lite

Locking Down Your Email Server

• Locking Down Your Server with Apple Mail
• Configuring Exchange 2016
• Configuring Exchange 2013
• Creating Rules With FastMail to Filter More Spam
• Exchange 2003 & 2007 - Locking Down the Server
• Exchange 2007 & 2010 - Locking Down the Server

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Migrating to MailRoute

• Allowing Mail from MailRoute
• From Postini
• MailRoute Benefits

Developers

API

• Allow / Block Script
• What is MailRoute's API?
• API (Part 1) - Introduction, Authentication, Schema, and Resources
• API - (Part 2) - Reseller Resource
• API - (Part 3) - Customer Resource
• API - (Part 4) - Domain Resource

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Developers - Questions & Answers

• Is there a way to report spam that gets through?

User & New Customer Documentation

Features - Details & Descriptions

• Control Panel Troubleshooting
• ActiveDirectory & LDAP Synchronization
• Greylisting Details
• Greylisting Overview
• Store and Forward
• Privacy Policy of MailRoute Inc

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New Customers

• ★ I'm Seeing More / Less Spam with MailRoute
• ★ New Customers: Getting Started
• ★ Subscribe to Announcements / Alerts
• ★ Reviews for MailRoute Email Protection Services
• ★ Why Should I Use MailRoute?
• Completing Your User List (Mailbox Addresses)

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User Guide

• ★ 2FA - Two Factor Authentication Login
• ★ Overview for Users
• The Filtering Process
• Website Submission Form Troubleshooting
• Released Mail from Quarantine not Being Delivered
• Changing Your Password

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Resellers

Documentation

• Implementing DKIM
• Customer List (Customers)
• ITAR and HIPAA Compliance for Reseller Customers
• In-house vs Hosted Email Services
• MailRoute Hardware and Software Architecture
• Seeing More / Less Spam with MailRoute

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