MailRoute Hosted Mail Service Guide

Overview

MailRoute Hosted Mail provides comprehensive email hosting integrated with our industry-leading filtering service. Whether you're currently using in-house servers, Microsoft 365, Google Workspace, or another provider, our solution offers a straightforward, secure, and reliable alternative.

Key Features

Standard Features

• 50GB storage per user
• Full IMAP/POP3 support
• Email forwarding capabilities
• Autoresponder functionality
• Seamless filtering integration
• Web-based email access
• 99.999% uptime guarantee

Storage Options

• Standard: 50GB per user included
• Unlimited storage: Additional $0.25/GB/month
• Usage-based billing for additional storage
• No artificial caps or hidden fees

Security & Reliability

• Industry-leading spam and virus protection
• Continual backups
• 5-nines uptime guarantee

Plan Integration

Available with all MailRoute plans:

• Basics Plan
• Enterprise Plan
• Enterprise US Plan
• Compliance Plan

Enterprise US Features

• US-based data centers
• US citizen support staff
• Complete background checks for all staff
• Perfect for organizations with data residency requirements

Compliance Options

• Includes Enterprise US features
• Ideal GCC/GCC High alternative
• Compatible with various compliance frameworks
• Enhanced security controls

Migration Options

Self-Service Migration

• Use standard email clients
• Copy emails at your own pace
• No additional cost
• Technical documentation available

Professional Migration ($15 per user)

• Full-service migration
• Support for major platforms:
  • Microsoft 365
  • Google Workspace
  • IMAP servers
• Includes:
  • Pre-migration analysis
  • Data transfer
  • Incremental syncs
  • Final cutover support

Migration Timeline

• Initial setup: Minutes
• Data transfer: 1-3 days typical
• No email interruption
• Flexible scheduling

Common Use Cases

Organizations with In-House Servers

• Reduce infrastructure costs
• Eliminate maintenance overhead
• Improve reliability
• Enhance security

Microsoft 365/Google Workspace Users

• Reduce costs
• Simplify administration
• Improve support experience
• Maintain familiar features
• Improved filtering and security

Organizations with Compliance Requirements

• Meet data residency requirements
• Ensure US-based support
• Maintain security standards
• Reduce compliance costs

Getting Started

Setup Process

1. Add Hosted Mail to your account
2. Configure email clients
3. Begin migration process
4. Verify email flow
5. Complete cutover

Best Practices

• Review storage requirements
• Plan migration timeline
• Prepare user communications
• Test with pilot group
• Schedule migration during off-peak hours

Frequently Asked Questions

Q: Can I keep my existing email addresses?
A: Yes, all existing email addresses remain unchanged.

Q: What happens if I need more storage?
A: Additional storage is automatically available at $0.25/GB/month.

Q: How long does migration take?
A: Typically 1-3 days, depending on data volume and source platform.

Q: Can I migrate gradually?
A: Yes, migrations can be performed in phases if desired.

Q: What support is included?
A: Full support for both hosting and filtering services.

Support Resources

• Support contact: support@mailroute.net
• Sales inquiries: sales@mailroute.net

Next Steps

Ready to get started?

1. Review your current email needs
2. Contact sales for custom quotes
3. Plan your migration
4. Schedule implementation