Datacenter Move Notification: Sunday, March 9, 2025

Move completed within the Scheduled Maintenance Window

All services are operational within our new datacenter.

Scheduled Maintenance Window

Our datacenter migration from Los Angeles (LA) will take place on Sunday, March 9, 2025 from 5:00 AM to 7:00 PM PST.

Service Impact

• Mail filtering: No impact - will continue to function normally
• Continuity Portal: Intermittent or no access during the transition
• Quarantine Access: Intermittent or no access during the transition
• Mail Logs: Intermittent or no access during the transition

Important Notes

• Brief outages (minutes) may occur during the two days prior to the move as we prepare equipment for transport
• No data will be lost - all logging data, quarantined items, and Continuity mail will be preserved
• All data will be fully repopulated within 24 hours after the move is complete

Support During the Maintenance

Our support team will be focused on the migration during this period:

• Please expect delays for non-urgent ticket responses
• For urgent issues, clearly mark your tickets as "URGENT"
• Include your contact information for critical matters

Questions?

If you have questions about this maintenance, please contact support@mailroute.net.