MailRoute Support
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Recent activity by MailRoute Support-
Official comment Thank you for your suggestion - we added the request for our team to review.
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Official comment Thank you - we are submitting the feature for internal review.
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Official comment The Anti-Phishing feature increases the scores of suspect emails in our system and if they score over 7, they will be quarantined as spam and put into your quarantine. From there you have the opti...
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Official comment The searchable mail log feature for Admins was added March 15, 2020.
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Official comment Administrators are the only people on the account that can make changes to any domain-wide settings. Banned file types can be enabled or disabled on the end user level but it has no effect on the d...
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Official comment Changing a password requires a "PATCH" call, not a PUT. Here's an example: curl -s --dump-header - -X PATCH -H 'Content-Type: application/json' -H 'Authorization: ApiKey u1@usercase.com:<key...
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Official comment If you follow our Announcements page, you can see our System Status here: https://support.mailroute.net/hc/en-us/articles/360010577594-System-Status
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Official comment If you're using Google Apps/Google Workspace/GSuite/G Suite for Mail, then we can help you. You can set up your domain with their service, and then configure MailRoute to relay clean email to thei...
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Official comment Our greylisting and adaptive blacklisting features, which are a key part of our DDOS protection, block from 80-99% of most customer's incoming email, with virtually no false-positives.. The email ...
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Official comment Allow/block lists ONLY affect the spam filter. They do NOT affect bad header, virus, banned file types.