Anti-phishing filter option
I notice you are offering an anti-phishing filter service. But it is deficient as currently offered.
Please improve it by allowing the mailroute user to set options that are similar to those in the SPAM filter option including marking the subject with a prefix like "PHISHING _PHISHSCORE_" where PHISHSCORE is some index of how likely the email is indeed PHISHING email. Then let the user also designate what to do with the PHISHING email within the Mailroute Quarantine service similar to that offered for SPAM, i.e. Deliver email with Prefix as one option and Quarantine email as another option with notification of quarantine of the email.
I always want to control the email that Mailroute determines is suspect so I can visually inspect the email to confirm or reject the Mailroute decision and notify Mailroute of the correct designation of the email Mailroute has sent to my designated destination.
Detecting and quarantining viruses always takes precedence over SPAM and PHISHING filters.
-
Official comment
The Anti-Phishing feature increases the scores of suspect emails in our system and if they score over 7, they will be quarantined as spam and put into your quarantine. From there you have the option of viewing the emails in your quarantine in the control panel or your by viewing the quarantine notification email.
If it's a false-positive, you can recover the email. If not, just ignore it.
Please sign in to leave a comment.
Comments
1 comment