MailRoute Support
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Recent activity by MailRoute Support-
Privacy Notice to our EU Customers
Privacy Notice Who are we? MailRoute (“We/Us”) protects your hardware and productivity with a suite of services designed to remove spam, viruses, other threats, and debilitating downtime from your ...
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GDPR for EU subjects and vendors
Are you prepared for GDPR? GDPR (General Data Protection Regulation) takes effect May 25, 2018, and is designed to unify data privacy requirements across the European Union. If you market to or pro...
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Control Panel Troubleshooting
If you're experiencing any issues with the Control Panel, please try clearing your browser cache to be certain that your browser is using the most up-to-date version of our Control Panel software. ...
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MFA Multi Factor Authentication/2FA Login
Account Security at MailRoute What is MFA? Multi-factor authentication (sometimes called 2FA, or two-factor authentication) confirms a user's identity by using two or more components of authent...
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Hosted Email for Resellers
Service Overview MailRoute Hosted Mail provides integrated email hosting with our industry-leading filtering service. This guide provides the information you need to effectively present and support...
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Email Header Spoofing, CEO Impersonation, C-Suite Impersonation, Social Engineering, Phishing Prevention
Stop bad actors from targeting individuals in your company from socially-engineered phishing and spoofing attacks with our custom rules. Emails that look like they're internal communications fro...
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Hosted Email Webmail Access
A webmail interface is now available for MailRoute Hosted Email users to access their email through any modern web browser. This secure, user-friendly solution allows you to manage your email with...
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Quarantine Notification Email Preferences Customization
Administrators can control what domain end users can view and can action in their quarantine reports by customizing quarantine notification emails for their domain. Follow the step-by-step ins...
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[Desktop] Apple Mail macOS
To simplify the use of your SMTP Auth Relay, we recommend creating a separate account in your Mac Mail.app email client. This separate account has both an IMAP and SMTP server. If you are a user o...
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MailRoute Advice for Okta Customers
March 22, 2022 There has been news today of a major security breach with Okta, the authentication and identity provider. https://www.theverge.com/2022/3/22/22990637/okta-breach-single-sign-on-...