MailRoute Support
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Articles
Recent activity by MailRoute Support-
Microsoft Office 365 Government/GCC High Sync for User Lists, Aliases, and Distribution Lists is Released
Hello MailRoute Microsoft Office 365 Government/GCC-High Customers! We are happy to announce that our GCC High Sync App has finally be approved by Microsoft and is up and running. It meets all...
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GoDaddy CName DKIM Configuration/DNS Record Change
Before you begin this process make sure you add SPF, DKIM, DMARC, and ADSP RecordsTo properly protect your outbound mail, add your SPF, DKIM, DMARC, and ADSP records while you're in there changing...
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Quarantined Web Forms - Troubleshooting and Resolution
If you're finding your company web forms are routinely quarantined as spam, there are few adjustments you can make to resolve this issue. It's a common issue caused by web programmers who don't rea...
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Microsoft 365/Exchange Issues Reported April 22, 2021
We have reports that that are issues with Exchange and Office 365 mailservers currently. We will post any updates as we receive new information. https://www.bleepingcomputer.com/news/microsoft/...
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Apple Mail - Locking Down Your Server
You can set up a filtering rule with Apple Mail on your desktop if you are on a shared server and you can't configure your firewall or set up a filtering rule on your server itself. The rule will...
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Virus Email Release - For Administrators Only
Occasionally there are emails in the virus tab of the quarantine that users want released, even though our AV filters have identified them as potentially infected with malware. Sometimes they...
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Configuring Microsoft Exchange 2013 Outbound
Before you begin this process make sure you add SPF, DKIM, DMARC, and ADSP RecordsTo properly protect your outbound mail, add your SPF, DKIM, DMARC, and ADSP records while you're in there changing...
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Important Action Required for MailRoute Outbound/SmartHost Service
I'm sure you've all noticed that there's been a tremendous increase in phishing, spoofing, and forgeries. To help combat this issue, MailRoute is now DKIM signing all outbound email for our us...
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cPanel - Locking Down the Server
To configure your cPanel host to bypass the internal SpamAssassin filter and to discard, reject, or file email that did not pass through MailRoute, simply follow these steps: 1. Login to you...
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Google Workspace/GSuite/Google Apps/G Suite Sync
MailRoute has created a full level API-level integration for more efficient management of G Suite users. Our system will sync to G Suite so all your user lists, aliases, distribution lists are aut...