MailRoute Support
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Recent activity by MailRoute Support-
Postponed - Friday, February 14 to Saturday February 15. Urgent Notice. Data Center Move - Mail Logs, Quarantine and Continuity Affected
Postponed - Until further notice. Update: February 15. 10:05 am PST. The data center has halted our move due to issues stemming from yesterday's move (not our servers). We will update when we have...
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MailRoute Hosted Email Service - Customer Onboarding Process
Overview This document outlines the process for onboarding new customers to MailRoute's hosted email service. The process ensures a smooth transition with minimal email disruption for customers, wh...
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MailRoute Role Management & Permissions Guide
Important Note for Existing Customers MailRoute's new role management system has been designed to maintain complete continuity with your existing setup. Your current permissions and access levels r...
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MailRoute Hosted Mail - Reseller Guide
Service Overview MailRoute Hosted Mail provides integrated email hosting with our industry-leading filtering service. This guide provides the information you need to effectively present and suppor...
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MailRoute Hosted Mail Service Guide
Overview MailRoute Hosted Mail provides comprehensive email hosting integrated with our industry-leading filtering service. Whether you're currently using in-house servers, Microsoft 365, Google W...
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Understanding MailRoute's New Role Management System
Overview MailRoute's Role Management system gives organizations fine-grained control over how their team members interact with our services. Available with Enterprise plans and above, this feature...
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Scheduled Maintenance- Sunday, December 22, 2024
When: Sunday, December 22, 2024. 10pm - 2am PST What: Scheduled Maintenance What's Affected: MailRoute Control Panel will be down for a period of time during this timeframe. The Control Panel m...
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Recent PayPal Invoice Scams: What's Happening and What You Should Know
We've observed a sophisticated new scam involving PayPal's invoice system that's affecting email users worldwide. Here's what you need to know about these messages and how to protect yourself. Ho...
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How to Configure Email-Related DNS Records in Azure DNS
This guide will walk you through setting up your domain's MX, SPF, CNAME, and DMARC records to support email services. Step 1: Sign in to Azure Portal Go to the Azure Portal. Log in with your ...
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PayPal's Struggle with Fraudulent Invoices: A Growing Concern
PayPal has an issue in preventing scammers from creating legitimate-looking accounts and sending fraudulent invoices to unsuspecting recipients. This widespread issue has forced many organization...