MailRoute Support
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Activity overview
Latest activity by MailRoute Support-
MailRoute Support created an article,
Best Practices for Changing MX Records
Overview When implementing MailRoute's email filtering service, you'll need to update your domain's MX records. Many customers believe this process is complex and worry about potential email servic...
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MailRoute Support created an article,
Datacenter Move Notification: Sunday, March 9, 2025
Move completed within the Scheduled Maintenance Window All services are operational within our new datacenter. Scheduled Maintenance Window Our datacenter migration from Los Angeles (LA) will t...
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MailRoute Support created an article,
Postponed - Friday, February 14 to Saturday February 15. Urgent Notice. Data Center Move - Mail Logs, Quarantine and Continuity Affected
Postponed - Until further notice. Update: February 15. 10:05 am PST. The data center has halted our move due to issues stemming from yesterday's move (not our servers). We will update when we have...
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MailRoute Support created an article,
MailRoute Hosted Email Service - Customer Onboarding Process
Overview This document outlines the process for onboarding new customers to MailRoute's hosted email service. The process ensures a smooth transition with minimal email disruption for customers, wh...
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MailRoute Support created an article,
System Status
All Systems Normal
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MailRoute Support created an article,
Hosted Email for Resellers
Service Overview MailRoute Hosted Mail provides integrated email hosting with our industry-leading filtering service. This guide provides the information you need to effectively present and support...
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MailRoute Support created an article,
MailRoute Role Management & Permissions Guide
Important Note for Existing Customers MailRoute's new role management system has been designed to maintain complete continuity with your existing setup. Your current permissions and access levels r...
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MailRoute Support created an article,
Hosted Email Webmail Access
A webmail interface is now available for MailRoute Hosted Email users to access their email through any modern web browser. This secure, user-friendly solution allows you to manage your email with...
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MailRoute Support created an article,
MailRoute Hosted Mail - Reseller Guide
Service Overview MailRoute Hosted Mail provides integrated email hosting with our industry-leading filtering service. This guide provides the information you need to effectively present and suppor...
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MailRoute Support created an article,
MailRoute Hosted Mail Service Guide
Overview MailRoute Hosted Mail provides comprehensive email hosting integrated with our industry-leading filtering service. Whether you're currently using in-house servers, Microsoft 365, Google W...