MailRoute Support
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Activity overview
Latest activity by MailRoute Support-
MailRoute Support created an article,
System Status
All systems normal.
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MailRoute Support created an article,
Google Issues - September 28, 2020
All Microsoft online platforms are reporting issues with users unable to access their services. You can see Microsoft's status page here: status.office365.com This issue is preventing our ability...
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MailRoute Support created an article,
Configuring Google Apps/GSuite/G Suite Outbound
We support outbound relay with Google Apps/GSuite/G Suite (it's included as part of our filtering). Information on configuring outbound email relay from Google Apps/GSuite is part of our art...
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MailRoute Support commented,
Official comment The searchable mail log feature for Admins was added March 15, 2020.
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MailRoute Support created an article,
Single Mailserver Delays - September 8, 2020
A single mailserver in our Los Angeles data center has been flooded with spam from a large and previously trusted sender which has caused a backlog of the regular processing of email. We have remov...
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MailRoute Support created an article,
Marketing Site Temporarily Down - August 24, 2020 4:02 PST
Our mailroute.net marketing site is temporarily down. This is not associated with our customer portal or email filtering operations- you can login at admin.mailroute.net.
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MailRoute Support created an article,
cPanel - Locking Down the Server
To configure your cPanel host to bypass the internal SpamAssassin filter and to discard, reject, or file email that did not pass through MailRoute, simply follow these steps: 1. Login to you...
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MailRoute Support created an article,
Configuring Exchange 2016 Outbound
Use the EAC to create a Send connector to route outbound email through a smart host In the EAC, navigate to Mail flow > Send connectors, and then click Add . In the New send connector wizard, s...
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MailRoute Support created an article,
Help Desk Spam Emails
There appears to have been a breach in our Help Desk software and that some email may have been sent that appears to come from the support@mailroute.net address. We've blocked that from sending out...
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MailRoute Support created an article,
Mail Log - Live, Real-Time, Searchable, Logging Data
Real-time, searchable logs for MailRoute Administrators Getting Started Login to MailRoute's dashboard with your Admin credentials The Mail Log is located at the top right in the Admin Menu. You...