Whitelists and Blacklists

Whitelists and Blacklists

Whitelisting and blacklisting, allows or blocks messages sent by specific senders. Please be aware that email senders can be forged - you cannot rely on the sender 100%.

Blacklisted senders are blocked and end up in the quarantine.

Whitelisted senders always get past the spam filters, but if their messages are corrupt or virus infected, our other filters may capture them, in order to keep you well-protected.

Please note:  It is not recommended to whitelist yourself or your own domain.  Doing so means that any forged email coming from outside will get right past our spam filters.

 

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Add individual senders or domains with the "Add" and choose Whitelist or Blacklist. 

 

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Or enter many at once with the "Add Whitelisted Sender(s) or Add Blacklisted Sender(s)..." option in the "Bulk Operations" menu.

 

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You can whitelist or blacklist:

Addresses: user@domain.com

Domains: domain.com

TLD's (top level domains): .info, .tv, .eu, etc  (be sure to leave the preceding dot out when adding TLD's)

 

More specific entries override the less specific, so you can block aol.com, but exempt your Mom by allowing mom@aol.com.

 

Soon to be Released Features

 

Whitelist/Blacklist by Header
 
 
This allows the user to specify a bit of text that, if found in any arbitrary header in an email, will result in that email being white or blacklisted.
 
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The value is what we search for in the header. The default match is a basic substring match, but we also support some very basic patterns for matching: 
   * matches anything
   ? matches any single character
 
For example, if you wanted to match a message that has the word "banana" in the subject, then you can just enter "banana" in the value.
 
But if you wanted to only match it if had both the words "banana" and "gorilla", you could use a pattern:
    banana*gorilla
 
If your bananas are numbers 1 through 10, and you only wanted to match them, you could use 
    banana?
 
You could also match based on a Received header, a Content-Type header, a DKIM-Signature header - anything you wish. 
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Whitelist/Blacklist by Subject
 
Like White/Blacklisting by Header, this allows the user to specify any bit of text that, if found in the Subject of an email, will result in that email being white or blacklisted. 
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The value is what we search for in the subject line. The default match is a basic substring match, but we also support some very basic patterns for matching: 
   * matches anything
   ? matches any single character
 
For example, if you wanted to match a message that has the word "popcorn" in the subject, then you can just enter "popcorn" in the value.
 
But if you wanted to only match it if had both the words "popcorn" and "movie", you could use a pattern:
    popcorn*movie
 
If popcorn is numbers 1 through 10, and you only wanted to match them, you could use 
    popcorn?
 
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Whitelist/Blacklist by IP/Server
 
Emails that were relayed to us can be white/blacklisted by a specific email server.
 
It can allow or block for any email address, or just specific email addresses.
 
Choose the Action - Whitelist or Blacklist
 
 Here is where you configure it:
 
 Any Email:  should this apply to any email address from the server. Check the checkbox if so.
 
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Email: If you didn't check that checkbox, you can specify the email address.  This can match any part of the email address - the localpart, or the domain, and it supports basic pattern matches too:
   * matches anything
   ? matches any single character
 
   So if you want to match email just from any user in "domain.com", you can enter "domain.com"
 
   If you want to match a specifc user "bob@domain.com", you can enter "bob@domain.com"
 
   If you have 10 users named bob, with the email address in for form of bob1 bob2, etc, you can match "bob?@domain.com"
 
   If you wanted to match "bob@domain.com", "bob2@domain.com" and "bob_roberts@domain.com", you can enter "bob*@domain.com
 
 
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Server: enter the DNS name or IP address of the server you want to white or blacklist. 
 
If you enter an IP address, you can also use CIDR notation to specify a range of addresses
 
For example, you can match all addresses in 192.168.10.0 through 192.168.10.255 by entering in 192.168.10.0/24
 
 
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Start a free 30-day trial today.

Contact sales@mailroute.net or support@mailroute.net for more information. 

888.485.7726

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