MailRoute Advanced Support
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Recent activity by MailRoute Advanced Support-
Changing Your Password
Changing Your Password From Within the Control Panel If you're logged in and want to change your password, just click the drop down menu at the top right of the Control Panel to the right of your...
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Subscribe to Announcements / Alerts
Please subscribe to the Announcements forum on our help desk, to receive timely information on MailRoute's service. Login, click to Customer Communications, then click on Announcements, then clic...
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Filter Settings
Filter Settings If the domain administrator has provided us with a complete list of mailboxes for your domain, then it enables per-mailbox policy settings. These override the domain-wide default se...
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Email Authentication and Phishing Protection - An Explanation and Exploration
Email authentication and phishing protection are not simple processes. There's no one methodology baked into the internet specifications for email, unfortunately. But there are a number of technolo...
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Store and Forward
Store and Forward MailRoute's highly redundant cloud of email processing servers can provide a backup to your internal email infrastructure. Email is a complicated service to provide, and yet it'...
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Email Quarantine
Your Email Quarantine The Email Quarantine displays spam emails that have been filtered by our content filters. These are emails that are considered spam, virus infected, or have been blocked by B...
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[Desktop] Microsoft Outlook Windows 11
TL;DR (Too Long, Didn't Read)Gather the info from our Control Panel by clicking the SMTP Auth Relay tab on the left menu. You'll have to click the eye icon to view your passwords. If you don't h...
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Quarantine Notifications
Overview, Customization & How To Ensure Receipt/Delivery We can send notifications of messages in the quarantine right to your inbox. If your domain administrator has provided us with a complete l...
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[Desktop] Microsoft Outlook Mac
To simplify the use of your SMTP Auth Relay, we recommend creating a separate account in your Mac Outlook email client. This separate account has both an IMAP and SMTP server. If you are a user of...
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Implementing DMARC for the MailRoute Outbound/SmartHost Service
What is DMARC?DMARC is an email authentication protocol used to help prevent forgeries and spoofing. DMARC extends two other email authentication protocols, DKIM and SPF, and allows an administrat...