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Recent activity by MailRoute Support-
MailRoute Hosted Email Service - Customer Onboarding Process
Overview This document outlines the process for onboarding new customers to MailRoute's hosted email service. The process ensures a smooth transition with minimal email disruption for customers, wh...
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Getting Started with MailRoute
Welcome to MailRoute. This guide will help you get up and running with our email security services. Follow these steps to ensure a smooth onboarding process and to familiarize yourself with essenti...
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Best Practices for Changing MX Records
Overview When implementing MailRoute's email filtering service, you'll need to update your domain's MX records. Many customers believe this process is complex and worry about potential email servic...
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Datacenter Move Notification: Sunday, March 9, 2025
Move completed within the Scheduled Maintenance Window All services are operational within our new datacenter. Scheduled Maintenance Window Our datacenter migration from Los Angeles (LA) will t...
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Mail Log - Live, Real-Time, Searchable, Logging Data
Real-time, searchable logs for MailRoute Administrators Getting Started Login to MailRoute's dashboard with your Admin credentials The Mail Log is located at the top right in the Admin Menu. You...
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Postponed - Friday, February 14 to Saturday February 15. Urgent Notice. Data Center Move - Mail Logs, Quarantine and Continuity Affected
Postponed - Until further notice. Update: February 15. 10:05 am PST. The data center has halted our move due to issues stemming from yesterday's move (not our servers). We will update when we have...
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Microsoft Office 365 and Microsoft Office 365 Government/GCC High Setup Configuration
Configuring Microsoft Office 365 for MailRoute takes a few steps. But it's important that they be done in order. This article makes it look like it's a lot, but we've tried to be very complete an...
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System Status
All Systems Normal
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[Mobile] Apple iOS/iPadOS Mail
Configure your iOS email client to access your MailRoute Hosted Mail or use our SMTP Auth Relay Service. If you are a user of the MailRoute Managed Email Membership Service (MEMS) (such as a memb...
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[Desktop] Apple Mail macOS
To simplify the use of your SMTP Auth Relay, we recommend creating a separate account in your Mac Mail.app email client. This separate account has both an IMAP and SMTP server. If you are a user o...