March 22, 2022
There has been news today of a major security breach with Okta, the authentication and identity provider.
MailRoute itself, is neither a customer nor partner with Okta and does not use any of their services. We do not have any direct exposure in this breach.
We do support SAML2 authentication methods, and have notified all our customers who use Okta, and have disabled Okta authentication pending further review of this breach.
We recommend that any customer using Okta:
1. Collect and preserve all Okta logs, especially the "system log" that is the main audit trail for Okta events: https://developer.okta.com/docs/reference/api/system-log/
2. Search the audit logs for suspicious data, focusing especially on superuser and admin accounts.
3. Rotate passwords for any superuser and admin accounts. It's too early to know if this needs to be recommended for all user accounts.
4. If you have Okta support access enabled, it's a good idea to disable that, since Okta internal credentials may have been compromised. https://help.okta.com/oie/en-us/Content/Topics/Settings/settings-support-access.htm
5. Check for accounts (especially privileged accounts) created after the apparent time of the original breach - circa Jan 21, 2022
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