1. Go to the Exchange Administration Center. Login as an Administrator.
2. In the left-hand column select 'Mail Flow' and go to the 'Send Connectors' tab.
3. Enter a name for reference for the connection. This is entirely up to you but something like MailRoute Outbound would be applicable.
4. Under 'Type' select Partner
5. In the New Send Connector section, select 'Route mail through smart hosts' and then click Add.
6. Enter the SMTP hostname in the Add Smart host page. Add outbound.mailroute.net and click Save.
7. You will now see the smart host listed. Click Next.
8. You will see 'A send connector can route mail directly through DNS or redirect it to a smart host'. Select 'Route mail through smart hosts'. Click Next.
9. Under Configure Smart host Authentication, select 'None' and then select Next.
10. Click 'Add' to add a new send connector that routes mail to a specified list of domains. Click Next.
11. Set the type to 'SMTP'
Add an asterisk (*) for Full Qualified Domain Name (FQDN)
*Cost - enter the number 1
12. Click Add to enter a list of permitted source servers
13. Select the appropriate server (s) from the list provided and click add for each. Click OK
14. Click Finish to save the connector.
You will now see the SMTP connector has been created
You may need to restart the Exchange SMTP / Transport services for the changes to take effect
The basic setup is now complete and you should be able to send emails from your Exchange server / network
You may wish to change the SMTP port on which you connect to our service. ????????????
- The easiest method of troubleshooting issues with SMTP connectors in Microsoft Exchange is to enable protocol logging
- The common errors that can happen when trying to configure our service will be logged to your account history in the Control panel -> Account Usage -> Error Log with the exception of incorrect username / password errors, so if you are having a problem please check those error logs.
- If you have questions specifically about configuring or troubleshooting Exchange 2016 please use the Official Microsoft Exchange 2016 Documentation- due to the complexities of Microsoft Exchange we can only provide basic troubleshooting advice.