We are aware of email being sent to the virus quarantine. This is affecting a small percentage of users and we are working to reroute mail immediately.
No mail is being lost or bounced.
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Updates will also be posted here.
***On Apr 20, 2016, at 11:08 AM the issue was stopped and our engineers are working to release the emails.***
**** On Apr 20, 2016, at 11:38 AM;
The emails that were blocked by the bad av engine are being requeued and will be delivered in a few minutes.